FRONT OFFICE ACCOUNTING

 

                          FRONT OFFICE ACCOUNTING

    1.0    FUNCTION OF THE FROUNT OFFICE ACCOUN SYESTEM:

Maintain record of all guest transaction

 Provide an effective internal control by monitoring

Provide management information on departmental revenue

2.0 TYPES OF ACCOUNT MAINTAINED BY THE FROUNT OFFICE        CASHIER

“Guest account is a record of all financial transaction between the hotel and the guest .it also called a folio or bill”.

There are three main types of account maintained by  the front office cashier

Resident guest account

City account

Management account

          2.1 Resident guest account

Show the financial transaction with the guest who have registered and currently at the hotel.

Some of the guest may have their accommodation charges settled by company while they settle other expenses by themselves. In this situation, the resident guest has two folios;

 Master folios or account for the room charges Which will be sent to the company for settlement.

Incidental folio or account witch the guest will settle.

2.2 City account

Records of financial transaction between the hotel and non resident account

Local business

Guest who walkout settling the outstanding balance on their account.

Guest who sent prepayment to guarantee their bookings but have not arrived or checked in.

2.3 Management account

“Are expense account or allowances given by some hotels to the manager”.

Used to entertain guest or potential clients

Some resident accounts are transferred to city account

Account will then sent to account department witch handles their settlement